Refund policy

Returns and refunds

You may request a return within 30 days after the last item in your order is delivered. To be eligible, an item must be unused and in its original condition, with tags and original packaging. Please include proof of purchase.

To request a return, email yolo.ejl@gmail.com with your order number and the item or items you’d like to return. Please wait for approval and return instructions before sending anything back.

Any return shipping charge, if applicable, will be shown when your return is arranged.

If your order arrives damaged or you receive the wrong item, contact us as soon as possible at yolo.ejl@gmail.com with your order number and photos so we can help.

For an exchange, request a return first. After it’s approved, place a new order for the item you want.

After we receive and inspect an approved return, we’ll let you know whether your refund is approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may take additional time to post the refund.

This policy does not limit rights that apply under consumer protection laws.